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Any plans for a dedicated support team/network?
Posted: 05 September 2026 08:15 AM
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Every site for a playerbase requires a support network to resolve issues, help restore stolen accounts and regulate behaviour on the site and answer enquiries. I have already created a personal email as a Goldblox moderator for this purpose ([email protected]) but I feel like if a support network was opened, an official email domain should be made so no one gets scammed or worse.
I feel like this is a good suggestion but im open to hearing opinions. Apologies for my inactivity, ive been busy and quite depressed the last week.
[ Content Deleted ], @bnuythyme on DC
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| Joined: 2026-08-06 |
| Total Posts: 53 |
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RE: Any plans for a dedicated support team/network?
Posted: 06 September 2026 09:45 PM
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well, there's the DC server so if anyone is having any trouble they can just contact hamoun/admins there.
But there is also the possibility that incase the server isn't accessible there must be another way to contact support, so i think this idea is nice.
GOLDBLOX is a small and nice community right now so i don't think there'll be much trouble regarding the playerbase.
also, sorry to hear that :( my best wishes to you
Beware of root!!!
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Hamoun
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| Joined: 2026-08-04 |
| Total Posts: 33 |
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RE: Any plans for a dedicated support team/network?
Posted: 06 September 2026 09:54 PM
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I'm not sure. I may not need a dedicated email, but it could be nice, ill think about it.
Hello! I'm Hamoun! I like LEGOs, Pokemon, and ROBLOX! I also am an administrator har har har
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RE: Any plans for a dedicated support team/network?
Posted: 07 September 2026 07:42 AM
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Sounds good, maybe we'll do that some other time
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